Privacy Policy

1. Information We Collect

We collect the following categories of information when you use our platform:

LAW119 is a technology platform and not a law firm. Information submitted to LAW119 before you engage a lawyer through the platform is governed by this Privacy Policy. It is not automatically protected by attorney-client privilege merely because it is submitted through the platform.

• Account Information: Name, email address, phone number, and login credentials provided during registration.
• Matter Information: Matter category, state, zip code, description, urgency, and contact details you submit. You may browse legal matter categories before signing in, but a client account is required before entering the live matter form or submitting a case.
• Attorney Credentials: Bar license number, licensed state or states, practice areas, language capabilities, and identity verification documents, for attorney users only.
• Communication Records: Initial messages, proposal summaries, engagement confirmations, support requests, problem reports, and related files or records submitted through the platform.
• Usage Data: Page views, feature usage, device type, IP address, and other log data.
• Cookies and Session Data: Authentication or session cookies, language-preference cookies, and related technical data used to keep you signed in, remember preferences, and secure platform workflows.
• Third-Party Service Data: Information needed to support secure sign-in and storage, optional Google sign-in when enabled, email delivery, Docuseal e-signature workflows, Stripe billing or identity verification, and clearly labeled machine-translation previews when enabled.
• Billing Information: Processed directly by our third-party billing processor for LAW119 attorney subscription or platform-access fees. We do not store complete credit card numbers.

LAW119 is a general-audience service and is not directed to children under 13. Client accounts are intended for adults, or for legally authorized adults acting on behalf of a minor or dependent. If we learn that we collected personal information directly from a child under 13 without appropriate authorization, we may limit or delete that information and close the related account.

2. How We Use Information

• Provide core platform services: enable matter posting, attorney proposals, communications, and engagement workflows.
• Identity and license checks: check attorney-submitted bar information and official bar-record links against relevant public bar or licensing sources when available.
• Platform safety and risk management: detect fraud, harassment, and policy violations.
• Platform operations, support-request and problem-report handling, and legal compliance: maintain appropriate records, respond to lawful requests, and enforce our terms.
• Service improvement: analyze aggregated usage data to enhance features and user experience.
• Billing support: process LAW119 subscription or platform-access billing for attorney accounts.
• Notifications: send you updates about matter status, proposals, and platform announcements.
• Authentication and preference management: maintain secure sign-in sessions, language settings, and account access controls.
• Cross-language usability: provide clearly labeled machine-translated previews in some workflows when configured, while keeping the original communication authoritative.

3. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• Participating Attorneys: Matter details you submit may be disclosed to attorneys participating in the platform workflow so they can decide whether to respond. Your direct personal contact information is generally withheld until you choose to engage an attorney, but your matter description, category, location, timing, budget, and other details may be visible to multiple participating attorneys and authorized platform personnel before engagement.
• Billing Processors: Necessary billing data for LAW119 subscription or platform-access fees is processed by PCI-compliant third-party processors.
• Authentication, Verification, and Infrastructure Providers: Providers such as Supabase, Google OAuth when enabled, Resend, Stripe or Stripe Identity, Docuseal, cloud-storage providers, and configured AI providers such as OpenAI or Anthropic may process information needed for secure sign-in, storage, notifications, identity checks, e-signature workflows, clearly labeled machine-translation previews, and LAW119 billing.
• Legal Requirements: We may disclose information in response to court orders, subpoenas, or as required by applicable law.
• Service Providers: Our technical infrastructure providers, such as hosting and email services, may access necessary data under strict confidentiality agreements.

LAW119 does not routinely monitor substantive attorney-client message content. Platform personnel generally access metadata and may access specific message or attachment content only when reasonably necessary for abuse prevention, fraud investigation, technical support, support-request or problem-report handling, security, or legal compliance.

Before consultation confirmation, document uploads are generally not available. After consultation confirmation, limited document sharing may become available through the platform conversation workflow.

Until you choose to engage a lawyer, please avoid submitting unnecessary highly sensitive details if they are not needed for attorneys to understand the general nature of your matter.

When machine-translated previews are shown in cross-language workflows, they are provided for convenience only. The original communication controls, and qualified interpretation or translation support may still be required.

Participating attorneys may have independent duties to prospective clients under applicable professional rules, but LAW119 itself is not your lawyer. Platform use alone does not create attorney-client privilege, and whether a communication is protected may depend on the lawyer involved, the communication itself, and applicable law.

Once you engage a lawyer, that lawyer remains independently responsible for the lawyer's own professional duties, including duties of confidentiality, record retention, and legal representation.

4. Attorney Profiles & Public-Source Information

Participating attorney profiles on LAW119 are limited informational summaries. They may include attorney-submitted practice information, professional contact details, official bar-record links, basic license details, and supplemental law firm or LinkedIn links.

During attorney registration verification, LAW119 may compare attorney-submitted bar information and official bar-record links against relevant public bar or licensing sources. LAW119 does not maintain a separate public attorney directory or duplicate database of attorney records.

LAW119 does not guarantee current license status, ongoing good standing, professional competence, quality, or results. For the most current official information about an attorney, please use the relevant public authority directly.

5. Data Security, Account Closure & Retention

We use administrative, technical, and organizational safeguards designed to protect personal information, and we maintain a security program intended to satisfy applicable New York data-security obligations, including the New York SHIELD Act and related amendments through December 2024.

• Encryption protections in transit and at rest
• Access controls and authenticated storage systems based on business need
• Periodic review of systems, logs, and security practices
• Risk assessment of third-party vendors with access to personal information
• Incident-response and notice processes where required by applicable law

These safeguards are intended to protect platform data, but they do not make LAW119 part of any attorney-client relationship and are not a promise of attorney-client privilege.

No security method is perfect, and we do not represent that any system is completely immune from unauthorized access, disclosure, or misuse.

Where available, signed-in users may close their account through LAW119 account settings. Users may also submit account-closure or deletion requests through the contact form.

Account closure removes sign-in access and profile details from active LAW119 use, but it does not always require immediate deletion of all historical records. We may retain matter, engagement, billing, identity-verification, security, support, audit, and legal records as reasonably necessary to operate the platform, comply with law, investigate abuse, resolve disputes, and enforce our terms.

For launch operations, inactive matter records are generally removed from active workflows after 90 days without activity. Attorney registration, verification, billing, security, and compliance records are generally retained for 7 years after an attorney account closes or is terminated. We may keep records longer where required or reasonably necessary for legal obligations, dispute resolution, fraud prevention, backup integrity, or audit needs. When information is no longer needed, we may delete it, de-identify it, or retain only aggregated information.

Cookies and browser signals. We use strictly necessary cookies, preference cookies, and when enabled, analytics cookies to support sign-in, security, language settings, and platform improvement. You may control some non-essential cookies through browser settings, and for analytics purposes we honor applicable browser Do Not Track signals.

6. Contact Us

For privacy-related questions or requests, please contact:

• Contact Form: www.law119.com/contact
• Email: legal@law119.com
• Mailing Address: Law119 Technologies, Inc., 3436 Union Street, Suite 205, Flushing, NY 11354
• Platform: LAW119 (www.law119.com)

We aim to respond within a commercially reasonable time and to meet any response timeline required by applicable law.