Additional Client Terms

1. Eligibility and Accurate Information

You must be at least 18 years old to create your own client account and use LAW119 for your own matter, unless a parent, guardian, or other legally authorized adult is acting on behalf of a minor or dependent. If you use LAW119 for another person, you are responsible for having authority to do so.

You must provide truthful, lawful, and necessary matter information. You may not upload falsified documents, fabricated evidence, or submit requests for illegal services. Providing false or misleading information may result in account suspension and may expose you to legal liability.

2. No Attorney-Client Relationship Until Engagement

LAW119 is not a law firm and is not a party to any attorney-client relationship. Using LAW119, posting a matter, receiving a response, or exchanging messages does not by itself create an attorney-client relationship or attorney-client privilege. Whether a communication is protected may depend on the lawyer involved, the communication itself, and applicable law.

Before you choose a lawyer, your matter details may be viewed by more than one participating attorney and by authorized platform personnel involved in operating the service. LAW119 does not routinely monitor substantive attorney-client message content. Platform personnel generally access metadata and may access specific content only when reasonably necessary for abuse prevention, fraud investigation, technical support, problem-report or support handling, security, or legal compliance.

Before choosing a lawyer, avoid sharing unnecessary highly sensitive details. Pre-engagement communications are not automatically protected merely because they occur on LAW119.

LAW119 may show clearly labeled machine-translated previews for convenience in some cross-language workflows, but those previews are not authoritative legal translations. The original communication controls, and qualified interpretation or translation support may still be required.

3. Account Required Before Final Submission

You may browse legal matter categories before signing in, but you must sign in to a client account before entering the live matter form or submitting a case. Your identity and direct contact information are generally hidden from attorneys until you select an attorney and both sides confirm the consultation. Before consultation confirmation, document uploads are not generally available; after consultation confirmation, limited document sharing may become available through the platform conversation workflow.

For the current LAW119 launch, attorneys first send written responses. You control when direct contact begins by choosing whether to open direct communication through LAW119 after reviewing those responses.

4. Choosing an Attorney

The platform facilitates attorney proposals and client-attorney communications, but the final decision to engage an attorney is entirely yours. LAW119 stays neutral, does not publish attorney ratings, reviews, or rankings, and does not guarantee any specific attorney. You are responsible for evaluating written responses, checking credentials, and making your own informed decision about whether to open direct contact or engage.

5. Attorney Fees and LAW119 Billing

Attorney-client legal fees, retainers, trust funds, and refunds are handled directly between you and the attorney outside LAW119 unless expressly stated otherwise. The current LAW119 launch does not include client-attorney payments, escrow, or milestone billing through the platform. LAW119 does not hold client funds, does not act as escrow, and does not take a percentage of your legal fees. Participating attorneys may pay separate disclosed subscription or platform-access fees to LAW119.

6. Electronic Signatures and Records

If you and an attorney proceed through LAW119's engagement workflow, the platform may present engagement-related documents through an electronic signature process, currently via Docuseal. By choosing to continue in that workflow, you agree to receive and sign those records electronically.

Please read engagement documents carefully and keep or download a copy of the fully signed agreement for your records. LAW119 provides the workflow only and is not responsible for the attorney's underlying legal advice, scope, or fee terms.

7. Platform Help and Issue Reports

Use platform help requests when you need help from LAW119 with your account, billing, technical issues, or the matter process. Use issue reports when you want LAW119 to look into an issue involving attorney communication, service scope, privacy, or workflow concerns. LAW119 may provide process coordination and platform follow-up, but those steps are non-binding and do not replace formal legal remedies or state bar disciplinary processes. For serious complaints, you may contact your state bar association directly.

8. Prohibited Conduct

• Submitting false, fraudulent, or illegal case information;
• Harassing, threatening, or abusing attorneys or other platform users;
• Using LAW119 to evade safety, reporting, identity, or moderation controls;
• Creating multiple accounts to manipulate the matching system;
• Using the platform for any purpose that violates applicable law.

9. Platform Disclaimer

10. Contact

For questions about these client terms, please use the contact form.